Terms of Use
Last Updated: May 6, 2026
Welcome to the website of Pangaea® Natural Stone Inc. ("Pangaea," "we," "our," or "us"). By accessing or using www.pangaeanaturalstone.com and any affiliated digital properties (collectively, the "Website"), you agree to be bound by these Terms of Use.
If you do not agree to these Terms, please do not use this Website.
1. Website Purpose
This Website is provided for general informational, educational, marketing, and business purposes, including but not limited to:
• Product information
• Project inspiration and galleries
• Technical resources and installation information
• Dealer and distributor connections
• Design visualization tools
• Customer service and support
The content on this Website is subject to change without notice.
2. Intellectual Property
All content on this Website, including but not limited to:
• Text
• Product names
• Logos
• Trademarks
• Graphics
• Photography
• Videos
• Catalogs
• Technical documents
• Product descriptions
• Website design and layout
is owned by or licensed to Pangaea Natural Stone Inc. and is protected by applicable copyright, trademark, and intellectual property laws.
The Pangaea® name, logos, product names, slogans, and related branding elements may not be copied, reproduced, modified, distributed, published, or used without prior written permission.
3. Permitted Use
You may use this Website for lawful personal, professional, and commercial research purposes, including:
• Learning about our products
• Locating dealers or distributors
• Planning residential or commercial projects
• Downloading publicly available product resources
• Contacting us for legitimate business inquiries
You agree not to:
• Use this Website for unlawful purposes
• Attempt to gain unauthorized access to our systems
• Copy or scrape website content for resale, republication, or automated collection
• Misrepresent your identity or affiliation
• Interfere with the Website's functionality or security
• Upload malicious code, viruses, or harmful material
4. Product Information and Natural Variation
Pangaea manufactures and distributes natural stone products. Because natural stone is inherently unique, variations in:
• Color
• Texture
• Size
• Shape
• Veining
• Surface character
are normal and should be expected.
Website photography, videos, renderings, digital visualizers, printed materials, and online samples are intended for general reference only and may not represent exact product appearance.
We strongly encourage customers, designers, contractors, and specifiers to review physical samples through an authorized dealer or distributor before making final purchasing decisions.
5. Design Tools and Visualizers
This Website may include interactive design tools, calculators, and product visualization tools provided by third party platforms, including Renoworks.
These tools are intended for conceptual and inspirational purposes only.
Pangaea does not guarantee that digital renderings, calculations, grout colors, textures, scale, or finished installations will precisely match actual products or installation conditions.
6. AI Chat and Automated Tools
This Website may include AI powered chat, automated assistance tools, calculators, product visualizers, and other interactive features provided by Pangaea or third party platforms, including Elfsight.
These tools are provided for general informational, educational, and inspirational purposes only.
While we strive to provide helpful and accurate information, automated tools may occasionally generate incomplete, outdated, generalized, or inaccurate responses. Information provided through these tools should not be considered professional design, engineering, architectural, installation, code compliance, pricing, availability, or purchasing advice.
Customers, designers, contractors, architects, builders, and specifiers should independently verify all product selections, technical requirements, installation methods, project suitability, availability, and pricing with Pangaea, an authorized dealer, distributor, or qualified professional before making final decisions.
Pangaea® Natural Stone Inc. makes no warranties regarding the accuracy, completeness, or suitability of information provided by automated tools and shall not be liable for decisions made based solely on such information.
7. Technical Information and Installation Resources
Installation guides, technical documents, product specifications, and related resources are provided for general informational purposes only.
Actual installation requirements may vary based on:
• Project conditions
• Building codes
• Geographic location
• Substrate conditions
• Installer experience
Pangaea recommends working with qualified contractors, architects, engineers, or authorized installation professionals.
Pangaea is not responsible for installation methods, workmanship, code compliance, or project specific outcomes.
8. Dealer and Distributor Information
Dealer, distributor, and partner information provided through this Website is offered as a convenience.
Availability, pricing, inventory, shipping, taxes, tariffs, promotions, and local service policies are determined independently by each dealer, distributor, or third party seller.
Pangaea is not responsible for third party pricing, service, availability, or contractual arrangements.
9. User Submissions
If you submit inquiries, reviews, project photos, testimonials, comments, or other materials through the Website, email, chatbot, or social media, you grant Pangaea a non exclusive, royalty free, worldwide license to use, reproduce, publish, display, and share such materials for marketing, educational, or promotional purposes, unless otherwise agreed in writing.
You represent that you own or have permission to share any materials you submit.
10. Third Party Links and Services
This Website may contain links to third party websites, embedded services, social media platforms, dealer websites, or tools provided by third parties, including:
• Squarespace
• Renoworks
• Elfsight
• Google
Pangaea does not control and is not responsible for the content, policies, or practices of third party services.
11. Disclaimer of Warranties
This Website and its content are provided on an "as is" and "as available" basis.
To the fullest extent permitted by law, Pangaea disclaims all warranties, express or implied, including but not limited to:
• Merchantability
• Fitness for a particular purpose
• Accuracy
• Availability
• Non infringement
We do not guarantee uninterrupted, secure, or error free access to the Website.
12. Limitation of Liability
To the fullest extent permitted by law, Pangaea Natural Stone Inc. shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:
• Use of or inability to use the Website
• Reliance on Website content
• Product visualization tools
• Downloaded resources
• Third party links or services
• Website interruptions or errors
13. International Use
Pangaea serves customers throughout Canada, the United States, and international markets.
Users accessing this Website from outside these jurisdictions do so at their own initiative and are responsible for compliance with applicable local laws.
14. Changes to These Terms
We may update these Terms of Use from time to time without prior notice.
Any updates will be posted on this page with a revised effective date.
15. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the British Columbia and the laws of Canada applicable therein, without regard to conflict of law principles.
16. Contact Us
If you have questions regarding these Terms of Use, please contact:
Pangaea® Natural Stone Inc.
Email: info@pangaeanaturalstone.com